Support
DIALOG 3G AMR AND METER READING SYSTEMS SUPPORT
To speak with a support representative regarding your Meter Reading software, please contact us toll free at 1-800-928-6388.
CUSTOMER LIVE REMOTE ASSISTANCE SUPPORT:
If prompted by a representative, CLICK HERE to allow our representative access to view and share control of your screen.
Return Material Authorization (RMA)
ORDERING & PROGRAMMING SALES ORDER FORMS
You may need one of the following documents in order to complete the RMA Request Form. Download and Save to your desktop any needed files related to your specific product. You may digitally complete and sign them. Then Attach and Upload to the online RMA form.
RMA Request Form
Notes
- Submit this request form to Master Meter for processing.
- Credits are issued on unused resalable items ONLY and are subject to inspection. Please see our RMA Policy for additional details.
- A 25% restocking fee may apply to all items being returned for credit.
- A P.O. must accompany all requests for testing.
