Smart water meter management
At Master Meter, we spend time with water utility employees to get to know our customers. We’re friends with customer service agents, utility managers, and field technicians, like Irma Mendoza of Round Rock, TX and Jeff Price of Mansfield, TX. We know what drives them to come to work every day. These amazing people like […]
Investing in a smart meter solution is a step toward improving future quality of life Investing in America’s water and wastewater infrastructure is an investment in America’s quality of life. There are obvious sustainability benefits. It is known that replacing deteriorating and leaking pipes reduces water loss and sewer spills. But did you know that […]
Though we’re still wrapping our heads around what happened in Texas last month, we would be remiss if we didn’t thank the many utility workers who have been working doggedly during and after the recent winter storm, Uri. These front line workers worked countless hours to not only restore water service to their communities but […]
Where to find growth during an economic downturn is a challenge. After the year we’ve all just had, where learning to be flexible and flying by the seat of our pants wasn’t optional, it may feel a little ridiculous to even attempt goal-setting in 2021. After all, the woes of 2020 have thus far appeared […]
Water loss too often gets dismissed. Yet, if you are talking to your water utility’s board of directors and 30% of your presentation wasn’t heard or seen by them, you’d stop immediately to diagnose the problem. If it was beyond your capabilities, you’d grab an expert to help solve the issue. What about water loss […]
Smart water technology has evolved the water utility’s role within municipalities to have a seat at the proverbial Smart City table, participate in the IoT plan, and drive water stewardship. There are many benefits to replacing your meter system with AMI (Advanced Meter Infrastructure) technology. For the utility, the game-changer is when you couple it […]
Pandemic Collaboration In the midst of a pandemic, the President of the United States signed an Executive Order giving the water industry an opportunity to unite together. It asks us to address aging water infrastructure, water supply reliability, improve water quality, and sets up a framework and structure for the federal government to collaborate and […]
Master Meter is privileged to sponsor this important webcast featuring Jacobs Engineering Group and their insights into Advanced Meter Infrastructure (AMI) for water utilities. Click Here to VIEW the webcast. Jacobs is not associated with Master Meter and was not compensated in any way for this presentation.
Our unique “Human Campaign” conceived in 2018 and launched at the beginning of the following year was a bold attempt to be heard and remembered within a market characterized by a similar chorus of competitive messaging and visuals. Ian MacLeod, Vice President of Marketing for Master Meter noted, “In marketing when every other company zigs, […]
Water services are no doubt essential, especially during a pandemic when more people are staying home, and cleanliness is a top priority. Ease your customers’ minds during these uncertain times by keeping communications flowing. A customer portal is a perfect way to stay in touch. Here are some ways to use this tool to help […]
Customer engagement and analytics platform provides amazing customer experience and enhanced data intelligence to enable proactive water conservation and stewardship. Master Meter, Inc., a leading water management solutions provider dedicated to working with public utilities, and WaterSmart Software, the technology pioneer of behavioral customer engagement solutions that save water and money, are excited to announce […]
On March 18th, Master Meter shared in detail our policy and plan concerning this unprecedented health crisis affecting our industry, our nation, and our world. CRITICAL INFRASTRUCTURE SUPPLIER We now want to provide an update on our role as a technology-based products and services key supplier to the critical infrastructure water sector as outlined by […]
The focus of Master Meter’s entire management team during the last several weeks has been centered on the COVID19 pandemic. Together we’ve made many policy changes to protect our people, safely serve our customers, and mitigate potential disruption. In the spirit of transparency to our community, we want to share our measures taken so far […]
Much has been speculated already about how emerging technologies like Artificial Intelligence can help out many sectors, including the water sector. It might seem like a far-fetched idea for some utilities; however, as we are well into 2020 now, some companies are already helping to forge this into reality.
Tap water has a great origin story. In the early 1900s, public water systems began routinely disinfecting drinking water supplies. This turned out to be critical in the reduction of waterborne diseases. Water has always been an innovative industry. Imagine if routine disinfection of drinking water had been met with resistance, or hadn’t been thought […]
As we prepare to dive into 2020, it is important to assess the challenges our industry will need to overcome in the years ahead. As a meter technology company, we understand the importance of approaching challenges with smart solutions and proactive communication. Ultimately, our technology is all about helping customers and utilities to feel empowered, […]
It’s almost here. The “Silver Tsunami” is about to come crashing down across the workforce and, with it, a tremendous skill gap will be exposed between those preparing to leave the workforce and those just starting their careers. Much like an actual tsunami, there is little we can do to stop it, but there are […]
It seems like tech continues to outsmart us. We wear our phones on our wrists, give verbal commands to our home appliances, and even buy umbrellas that send weather notifications to our phones. In a time where we are tethered to our tech, it can feel impossible to perform our day-to-day duties without the help […]
Did you know? The average American uses 17.2 gallons of water every time they shower — and that’s only a small portion of a person’s day. Can you imagine an entire day where you couldn’t use water at all? The “Imagine A Day Without Water” campaign aims to educate people about the value of water […]
